Responsible Gaming at db22

Our Commitment to Safe Play

At db22, gambling is designed to be a form of entertainment — not a way to earn income or escape personal problems. We believe every adult player in Bangladesh deserves access to honest information, practical tools, and a supportive environment where gambling remains a healthy leisure activity.

All players on db22 must be 21 years of age or older. We actively enforce this requirement to protect younger members of our community in Dhaka, Chittagong, Sylhet, and across Bangladesh. If you suspect a minor is attempting to access our platform, please contact our support team immediately.

Responsible gaming at db22 is not just a policy statement — it is built into how our platform operates. From deposit limits to voluntary self-exclusion options, we give you real control over your own experience. We encourage all players to approach gambling with a clear budget, a time limit in mind, and the awareness that the house edge always exists.

How to Activate Your Responsible Gaming Controls

Setting up your responsible gaming controls on db22 is straightforward. Follow these steps to protect yourself and keep your gambling within healthy boundaries.

• 1Log in to your db22 account and go to your Account Settings from the profile menu.
• 2Select the Responsible Gaming section and choose the tool you wish to activate — deposit limit, loss limit, time-out, or self-exclusion.
• 3Enter your preferred values (amounts in BDT, durations in days) and confirm your selection. Changes to stricter limits take effect immediately.
• 4If you need to extend a self-exclusion period or require immediate help, contact our support team at [email protected] — they will assist you without judgment.

Recognising the Signs of Problem Gambling

Problem gambling can affect anyone regardless of background or income level. Being aware of the warning signs is the first step toward getting help. Watch out for the following:

• Spending more time or money on gambling than you originally intended
• Borrowing money or selling possessions to fund your gambling sessions
• Neglecting work, family, or social responsibilities because of gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Trying repeatedly to cut back on gambling without success
• Hiding gambling activity from friends and family members

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to take immediate action. Use our self-exclusion tool or contact our support team — reaching out early makes a significant difference.

Managing Your Deposit Limits

db22 supports daily, weekly, and monthly deposit limits, allowing you to cap how much BDT you can transfer into your account within a given timeframe. Once a limit is set, it cannot be increased for at least 24 hours — this cooling-off period is deliberately built in to discourage impulsive decisions made in the heat of the moment.

We recommend that all new players in Bangladesh start with a conservative deposit limit that reflects their actual disposable income — not their aspirational winnings. Setting a realistic budget before your first session is one of the most effective responsible gaming habits you can develop.

Self-Exclusion: Taking a Full Break

If you feel that gambling is starting to have a negative impact on your life, self-exclusion gives you the power to step away completely. db22 offers two types of self-exclusion: a temporary exclusion (from 30 days up to 12 months) and a permanent closure of your account. Both options are accessible directly from your account settings or by sending a request to our support email.

During a self-exclusion period, you will not be able to log in, make deposits, or receive any promotional communications from db22. We take these requests very seriously — once a permanent exclusion is activated, it cannot be reversed. We believe in making it easy to leave and hard to return impulsively, which is the most effective protection we can offer.

Getting Help and Support

You are never alone in dealing with gambling-related concerns. The db22 support team is available 24/7 and can be reached at [email protected]. Whether you have questions about setting limits, want to activate a self-exclusion, or simply need someone to talk to about your gambling habits, our team will respond promptly and treat your situation with complete confidentiality.

We also encourage players who are struggling to speak with trusted family members or a mental health professional in their area. Seeking help is a sign of strength, not weakness. A healthier relationship with gambling begins with a single honest conversation.